Shipping & Returns
We will gladly accept returns, less shipping charges on unworn merchandise within 14 days. We will refund according to original payment unless store credit is preferred in which case must be specified in return notes. This does not include custom made orders, as these are specially made just for you and are non-refundable. Should there be a problem with the order such as damage or wrong item received please contact us immediately to resolve the issue.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
*Please use a traceable method to return all packages.*
In stock merchandise will be shipped out within 3-4 business days after receiving payment. If you are ordering custom made pieces these can take up to 2-3 weeks to ship. (*please see item descriptions for more details)
Shipping method is USPS with tracking. If we are shipping within the United States your package will usually arrive within 3-5 days after package has been physically shipped from our location, unless there is a problem with the carrier which is out of our control.
**International shipping is available and shipping times will vary. We are not responsible for lost or damaged packages once it leaves our destination, but will gladly help locate the package or contact the local USPS if necessary. Nor are we responsible for any taxes/duties that may occur with shipping Internationally.
*We do not ship to PO Boxes.*